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- Always try to give some extra service that is not committed on your tour package inclusions.
- Try to greet travelers with a welcome drink or small gift before the tour starts.
- Hand over the documents like itinerary details, driver and vehicle details, hotel invoices, payment invoices on time and make sure the traveler is satisfied with the information.
- Make sure you have a contact point for every on tour traveler.
- Give highest priority to solve the problems reported by the on tour travelers.
- Provide on time and quality support to the staff those who are directly interacting with your traveler.
- Get in touch with your clients even after the tour in regular intervals.